Enhanced Human
Help centre/Product care

Caring for your wood tub.

Timber is a living material. Most of what worries new owners is the wood doing exactly what it should.

This guide covers the Red Pine Wood Ice Bath. A little routine care keeps the timber and the tub performing for years, and knowing what's normal saves you an unnecessary support email.

First fill: minor seeping is normal.

On first fill, minor seeping at the timber seams is completely normal. Wood absorbs water and swells to seal its own gaps within 24–48 hours. Leave the tub filled and monitor, only empty it if leaking is significant or continues past 48 hours. Resisting the urge to “fix” a new tub in its first two days saves a lot of unnecessary returns.

Care schedule

TaskHow often
Wipe down the interior surfaceAfter each use
Sanitise the waterPer fill, topped up as needed, see water care
Change the waterRoughly monthly; sooner with heavy or multi-person use
Pat the exterior dry after rainAs needed for outdoor placement
Check seams, fittings and drain valvePeriodically

What's normal for timber

Cleaning the timber

Placement

A solid, level, drainage-friendly surface, ideally with some shelter. A spot that limits prolonged direct rain and harsh afternoon sun will keep the timber looking its best for longer. Ground floor, and check your floor loading if it's on a deck, a filled tub is several hundred kilograms.

When to actually contact us

That's warranty-claim territory, 24 months of cover on this unit.

Related pages

Not sure if it's character or a defect?
Send a photo. We'll tell you straight, and if it's a fault, we fix it.
info@enhancedhuman.com.au